Sunday, June 15, 2014

Education versus experience in hospitality.

Hi,

This is my only my little thought. But sometimes, some little thought has to be look upon or ponder to. Well small things might grow bigger right? 

We always wanted the best in Malaysian hospitality. Who should we select to fill the emptiness in hospitality vacancies? The one with experience or the one with education?

Many grads with flying colors in hospitality field. But the question is how many of them are strong enough to stay in this line. Tough fight between the one with experience and the one with education are being played. Yes of course the establishment is so delighted with numbers of workers who are willing to served them in order to get paid and to pay their bills in life.

But is there any point or standards to say how many ringgits the establishment should pay to these people, either the one with education or the one with experience in order for them to feel that this job is worth it.

Yes! The answer is NO!

Even though he or she grads with flying colors, they should have a bit of experience in order to run this business well. The one who fill themselves with education must seek themselves with experience for them to manage well. The one with education may take a long way up, but along the way they are shaped and polished to be a leader and a thinker to any of the establishment who willing to pay them high!

As for the one who equipped themselves with experience, they might have thousands of reason by doing so. This people work their ass out! To become success. Yes they have a right to get a high pay in this line.


Hospitality line promises a high pay if you are the one who looks forward and willing to work and becoming a high achiever. Don’t forget to smile on your way up because smiling will melt other people heart with warmness and kindness.     

Sunday, December 20, 2009

TICKET TO TRAVEL

Sunday December 20, 2009
Compiled By HARIATI AZIZAN

It came as a shock last week to discover that Malaysians may have to pay RM1,200 for a visa to Britain. Sunday Star lists some of the other countries that impose the visa rule.
WOULD you fork out RM1,200 for a visa?
That is the visa-processing fee the British Government is planning to impose on Malaysians from 2011. No surprise why many Malaysians are up in arms over it.
As reported last week, the British authorities are mulling over the visa rule in response to the “critical” number of Malaysian overstayers in the UK. (There is an estimated 20,000-30,000 Malaysian overstayers in Britain now.)
It is no wonder that the British Home Office has put Malaysia in an inglorious offender list, which includes Brazil, Lesotho, Mauritius, Namibia, South Africa, Swaziland and Venezuela.
Last year, Malaysian authorities announced an “amnesty” programme to allow the offenders to return home without facing any charges. The only punishment is to be barred from visiting Britain for five years, or leaving Malaysia for two. The response, nevertheless, was lukewarm and now genuine travellers have to pay the price.
Still, although the purported RM1,200 visa fee is the highest yet, Malaysians are used to applying and paying for a visa before entering some countries.

The United States
To travel to the US, you have to pay a non-refundable visa fee of US$131 (fixed at RM460 equivalent) and a service fee of RM32. Travellers are also required to find the proper visa classification for their US stay based on their purpose of travel in order to ensure smooth entry.
There are 11 categories including Business, Pleasure, Internship and Media. A visa waiver programme is available for emergency or transit reasons.
The programme also allows citizens of 35 countries to travel to the US for business or pleasure for stays of not more than 90 days. Unfortunately, Malaysia is not one of those countries.

Australia
All travellers, except New Zealand citizens, must obtain a visa before travelling to Australia. Malaysians are eligible for the ETA or Electronic Travel Authority, which is equivalent to a visa, but has no stamp or label in your passport. The ETA can be applied directly through the Internet or through travel agents or airlines.
There is no application fee but a AUS$20 (RM61.13) service charge applies.
With an ETA, a Malaysian can stay in Australia for tourism or business purposes for up to three months on each visit within a 12 month period from the date of grant.

China
Those who plan to visit China for sightseeing and visiting relatives need to apply for a tourist visa. This visa, which is usually valid for a maximum of 90 days, costs RM30 for a single entry and RM50 for multiple entries.
The regular processing time is four working days but those who require their visa earlier can pay extra for an express service: RM140 for a one-working day processing and RM100 for two to three working days. No visa is required for Hong Kong and Macau.

India
India is another country that requires Malaysians to apply for a visa before entering. You even have to get a visa for transit, which costs RM76 and is valid for 15 days from date of issue. Tourist visas are available at RM152 for a validity of up to six months. Those who want to travel to India for business or employment purposes are required to pay RM456 for visas with a validity of up to a year.

Japan
Since 1993, Malaysians have been encouraged to obtain a visa before entering Japan. The visa-exemption arrangements between Japan and Malaysia have allowed Malaysians to enter Japan without a visa for a period of stay not exceeding three consecutive months.
However, in order to cope with the large number of Malaysians who overstay in Japan and work illegally, the Government of Japan decided to encourage Malaysian nationals to obtain visa prior to entry into Japan. The visa is free of charge.

No visa required
Many countries around the world have waived the visa rule for Malaysians on the basis of a shared heritage (Commonwealth and Asean countries) or special agreement between the governments. Many European Union countries have opened their doors to Malaysia due to its “history” with the UK. Hence, our “free” entry into the other EU countries might be affected should Britain implement the new visa rule.

Here are some of the countries which allow Malaysians to enter without a visa:
·Albania
·Bahamas
·Bosnia-Herzegovina
·Brazil
·Germany
·Hong Kong
·Kenya
·Maldives
·Norway
·Palestine
·France
·Czech Republic
·Turkey
·Uruguay
·UAE
·Venezuela
·Zimbabwe
Ugly Malaysians
WE may moan and rant but some of us are guilty of misbehaving abroad – the abuse of the British no-visa rule is an example.
According to news reports, Malaysian passports make up the biggest number of fake passports seized at Bangkok’s Suvarnabhumi Airport. Our passports have even gained a reputation for being one of the easiest to buy on the black market in the region.
And while there was a decline in the number of Malaysians barred entry at British immigration counters – which recorded an all-time high of an average 135 individuals a month in 2006 – last year saw a monthly average of 69 Malaysians being forced to turn back at the UK arrival gates and fly straight out.
As much as it hurts, Britain cannot be faulted for taking tougher measures against foreign nationals who abuse their hospitality by overstaying. Our own authorities have taken action against foreigners abusing our laws and overstaying here.

Source: Foreign Affairs Ministry, Malaysia and individual consulate websites.

Tuesday, December 8, 2009

Bidang perhotelan dan tudung bagi muslim.


Bila kita sebut pasal kerja hotel, ramai yang akan terbayang..kalau kerja di hotel sebagai waiter dan waitress mesti kena buka tudung.Free hair and short skirt.Perkara ini la yang membuatkan ramai mak ayah risau nak bagi anak-anak belajar dalam -bidang hospitaliti.Saya sendiri tak faham kenapa kebanyakan hotel-hotel di Malaysia tak boleh accept orang yang pakai tudung untuk kerja sebagai front liner.Asyik-asyik tempat orang yang bertudung ni di back of the house! Meaning to say, kitchen,laundry department, steward area, cleaner dan yang sewaktu dengannya.Adakah orang yang bertudung tidak layak untuk berhadapan dengan para tetamu yang datang? Pada pendapat saya, sepatutnya kita tidak boleh menilai skill seseorang melalui pegangannya sama ada dia bertudung atau tidak.Itu hak empunya diri.Kenapa mesti ada diskriminasi pada pekerja hotel terutama bagi wanita yang ingin bertudung? Sedangkan fungsi mereka sama saja.TO SERVE THE GUEST!Mengapa perlu ada stereotype yang mengatakan, ala..keje hotel..kena la free hair! Di tempat saya bekerja sendiri,banyak ibu bapa yang bertanyakan tentang isu ni apabila tiba masa anak-anak mereka menjalani latihan praktikal di hotel-hotel tertentu.Tapi yang nyata, kebanyakan dari hotel mengenakan syarat, jika pelajar tersebut ingin ditempatkan di front of the house atau dengan kata lain front line,mereka perlu mengikut syarat ini iaitu tidak boleh pakai tudung! Apakah yang dinilai dari isu tudung ini? Adakah jika mereka sama ada pelajar atau pekerja itu sendiri tidak mengenakan tudung, kualiti kerja mereka akan lebih meningkat?Bukankah dengan mengenakan tudung dikepala apabila memberikan perkhidmatan terutama sekali waiter atau waitress lebih bersih atau hygiene?Kerana dapat mengelakkan dari rambut-rambut yang berguguran dan kelemumur yang bertaburan? Sampai bila industri ini akan menghadkan atau mengenakan sekatan kepada wanita bertudung yang ingin menceburi bidang ini?Saya pun tak pasti.Yang pasti, jika ada yang ingin terjun ke bidang ini TEPUK DADA TANYA IMAN,TEPUK DADA TANYA SELERA.

Wednesday, December 2, 2009

What is Hospitality?

Hospitality is the relationship between a guest and a host, or the act or practice of being hospitable. that is, the reception and entertainment of guests, visitors, or strangers, with liberality and goodwill. Hospitality frequently refers to the hospitality industry, which includes hotels, restaurants, casinos, catering, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists.
Hospitality is also known as the act of generously providing care and kindness to whoever is in need.The word hospitality derives from the Latin hospes, which is formed from hostis, which originally meant a 'stranger' and came to take on the meaning of the enemy or 'hostile stranger' (cristal-hostilis) + pets (polis, poles, potentia) to have power. The meaning of "host" can be literally read as "lord of strangers."[1] Furthermore, the word hostire means equilize/compensate.
In the Homeric ages, hospitality was under the protection of Zeus, the chief deity of the Greek pantheon. Zeus was also attributed with the title 'Xenios Zeus' ('xenos' means stranger), emphasizing the fact that hospitality was of the utmost importance. A stranger passing outside a Greek house could be invited inside the house by the family. The host washed the stranger's feet, offered him/her food and wine, and only after he/she was comfortable could be asked to tell his/her name.

The Greek concept of sacred hospitality is illustrated in the story of Telemachus and Nestor. When Telemachus arrived to visit Nestor, Nestor was unaware that his guest was the son of his old comrade Odysseus. Nonetheless, Nestor welcomes Telemachus and his party lavishly, thus demonstrating the relationship between hostis, "stranger," and hostire, "equalize," and how the two combine in the concept of hospitality.
Later, one of Nestor's sons slept on a bed close by Telemachus to take care that he should not suffer any harm. Nestor also put a chariot and horses at Telemachus' disposal so that he could travel the land route from Pylos to Sparta rapidly, and set his son Pisistratus as the charioteer. These illustrate the two other elements of ancient Greek hospitality, protection and guidance.
Based on the story above and its current meaning, hospitality is about compensating/equalizing a stranger to the host, making him feel protected and taken care of, and at the end of his hosting, guiding him to his next destination.
A good definition for children would be: having "you-know-who" over AND sharing all your stuff with them AND smiling.

Tuesday, December 1, 2009

Ape agaknya trend restoran terkini?

Salam buat semua blogger! Soalan kat atas tu adalah topik pembuka blog ni.Satu masa dulu,side walk cafe tumbuh bak cendawan.Mungkin makan kat luar dan kat tepi-tepi jalan tu nampak cool.Kalau ada yang tak percaya,cuba la pergi melawat Bukit Bintang.Banyak kan side walk cafe? Tambah-tambah yang namanya dikenali.Starbuck, ais krim Lecka lecka dan macam-macam lagi. Tapi pada pendapat saya, nowadays benda-benda macam tu dah makin kurang.People tend to go to place that offer a nice cossy and clean environment.Makan sedap tapi berabuk dan nampak macam ala-ala cool people buat ape kan?Saya rasa, ramai orang yang lebih pentingkan kesihatan buat masa kini dari makan di tempat terbuka di sisi jalan yang boleh mengancam nyawa.Habuk, penyakit dan macam-macam lagi.Hmm..apa agaknya trend restoran terkini ya? Ape yang tengah in?Mari kita lihat atau tunggu komen saja.